• Belgium & Netherlands: within 1 business day
• France, Germany, Austria & UK: within 2 business days
• Other EU countries: 2 to 5 business days
• Rest of the world: up to 5 business days

Orders placed before 18:00 on business days are usually shipped the same day.

• Belgium & Netherlands: free shipping from €40
• Other EU countries: rates per country — shown before payment

Transparent: no hidden costs — you see everything before you pay.

Yes, all our products are 100% authentic.

We work directly with official brands and authorised distributors within the EU. No counterfeits, no grey imports — only genuine professional products via authorised channels.

Yes, you have a 14-day right of withdrawal after receiving your order.

• Products must be in their original packaging and unused
• Hygiene products with a broken seal cannot be returned

Submit your return easily via our return portal.